This form is for patrons who are claiming they have returned material(s) that are still showing up in their library account.
Please note that after you fill out this form, the MERIT Library will search for the item(s) for six weeks. During that time, we ask that you continue to search your home, office, car etc. for the item. Over 80% of items are found by the patron. If, at the end of the six week period, the item has not been found or returned, the MERIT Library will decide whether or not to forgive or deny the claims return. This decision is largely based on the specificity of your explanation below.
Thank you. You will be notified at the end of the six-week period.